• Freshers ‘23 is ONLY for Freshers and current UCA students, no guests will be permitted to any events.
• You will need to prove your UCA student status by supplying your student number at the point of ticket purchase and either your UCA student card or Enrollment Letter to enter the venue.
• Freshers event tickets and wristbands (Farnham only) guarantee entry within the first hour of the event.
• After the first hour of the event, if you are not in the queue to enter, you no longer have guaranteed entry but will not need to pay for an additional ticket.

Entry Requirements

• You must bring valid physical proof of age (photographic ID) :
  • Driving License
  • Passport
  • Proof of Age Standard Scheme (PASS) card
• You must also bring your UCA Student Card or proof of UCA student status using your Enrollment Letter to enter.
• If you don’t have a student card, you may be signed in as a guest with another UCA student. You will not be able to sign any guests in yourself.
• The last entry for every event is 90 minutes before the event finishes.
• Upon entry, you will not be allowed to return if you decide to leave the venue or are ejected.
• We have the right to refuse entry to any person and do not have to provide a reason.

Ticket Sales

• The primary source of ticket sales is via Native on our website at UCASU.COM. Where capacity permits, tickets will be available at the door.
• When the venue reaches the capacity for the event, the door policy becomes ‘one out’, ‘one in’.
• Tickets to events are non-refundable.
• You can utilise the swap ticket function within Native if you cannot make an event. This does not guarantee that your ticket will be swapped.

Searches

• To attend an event and enter the venue, you consent to your bags and/or personal belongings being searched by security staff. If you object to a search, we will reserve the right to refuse entry to the venue.
• There may be occasions if so deemed necessary, for security staff to conduct pat-downs on all students and guests. By entering the venue, you consent to a pat-down by security staff. If you object to this, we reserve the right to refuse entry to the venue.

Right to Refuse Bar Service

• We have the right to refuse bar service and do not need to provide a reason for refusal.

Exclusion from Glasshouse

• You will be ejected and subjected to banning orders and/or disciplinary procedures for:
• Bringing alcohol or illegal drugs into the venue
• Vaping or smoking in the Venue
• Drunkenness or under the influence of drugs
• Gaining or attempting to gain entry to the venue without a ticket or wristband
• Tampering with security barriers
• Causing damage or defacement to the venue
• Tampering with fire exits unless prompted by alarm or security staff
• Being rude or abusive toward staff or other event attendees
• Behaviour including and not limited to acting in a manner deemed unsociable, undesirable or aggressive

This is not an exhaustive list, and we reserve the right to remove attendees for behaviours not listed above.

Inside Glasshouse

• Official Photography: If you enter the venue, you may be photographed or recorded. If you do not wish to be photographed or recorded, please speak to the venue or event manager.
• CCTV: CCTV is in operation in for everyone’s safety at on-campus events. The university controls this.
• Please be mindful of residents by keeping noise levels to a minimum when leaving Glasshouse.
• Strobe lighting & smoke/fog machine: During events, we might use strobe lighting and smoke and/or fog machine. Please check with the Bar Manager if this presents any concerns.