The University for the Creative Arts' Professional Services Review (PSR) is a restructuring of the technical and student-facing support teams of staff within the University. This includes changing the roles staff are currently in as an attempt to optimise the remit of work that staff under these teams currently do. You can view the UCASU President statement regarding the PSR here.

 

The University takes a look at the roles that staff are currently employed under and determines whether certain areas can be merged together alongside what else is needed. This results in a potential combining of certain job roles, introduction of new roles, and shuffling of departments.

 

The staff that you may usually be in contact with throughout your time at the University may change in this process. You may recognise not seeing some members of staff on campus anymore, or that the workload and areas of work for staff may change.

 

The feedback form is an online form that your Students’ Union put together and made publicly available around the same time that the PSR was first announced. Submissions are now closed, and we have received a total of 937 responses across all three campuses, equivalent to roughly 20% of the student population at UCA.