EVENTS SUPERVISOR
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Job title
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Events Supervisor
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Contract
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Two months, fixed-term
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Grade
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Grade 4, Spine point 2; £21,016 pa pro-rata
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Location
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Farnham
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Reports to
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Commercial & Campus Life Manager
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Responsible for
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Student events staff
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Dates
Application closing date: Ongoing
Interview date: Ongoing
Job Purpose
University for the Creative Arts Students’ Union (UCASU) provides support, enrichment, and representation for over 6,000 students. The Students’ Union is split between four separate campuses across Surrey and Kent, each one offering a range of courses to study. This means that every campus is different, bringing its own set of unique personalities, opportunities and expectations. Students are at the heart of everything we do.
Glasshouse is the number one late night venue in Farnham, based right in the heart of campus. The programme of events and the bar itself are both operated by the Students’ Union. Whatever they’re in to, we like to think that Glasshouse has something for our students. From chilled acoustic sessions and quiz nights, right through to Ibiza-style foam parties and burlesque events. It’s also the home for our Freshers, Halloween and Summer Balls.
To support the existing team through the busy September / October period, we are looking to hire a Venue & Events Assistant Manager. The role could lead to further employment depending on the success of the events during this period.
Job Description
Please note – The role may require you to work across any days in the week or weekends. Often you will be required to work at night times and finishing after the venue has closed.
Duties Including:
Managing Glasshouse Events
- Liaising with booked suppliers, DJs and performers during the events, facilitating their requests and ensuring output is kept within the parameters set by the Commercial & Campus Life Manager.
- Liaising with venue security staff and bar manager to preserve the safety of each event, its staff and attendees.
- Responsible for theming of the venue, as briefed by the Commercial & Campus Life Manager.
- Ensuring all health and safety procedures are adhered to.
- Generally responsible for the event delivery, to set timings and in a smooth manner.
- Responsible for ensuring Venue is returned to its previous condition after each event.
Assisting with larger events
- Supervising activities / areas that form part of the event content
- Setting up / Pack down of event materials
- Loading / unloading of event materials
- Ensuring smooth operation of the box office.
Managing Student Events Team
- Supervising a team of up to eight staff members per event
- Delegating tasks and working with staff to demonstrate good process
- Training / Refreshing staff on low-level production set up, such as hanging of drapes, using ladders
- Assisting with rotas and collating shift changes etc with Student Events Team
- To ensure that the highest standards of customer care and professionalism are upheld at all times
Other Duties
- To contribute to large union wide projects such as elections
- To undertake any other duties deemed commensurate to the role
Person Specification
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CRITERIA
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REQUIREMENT
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HOW WE WILL TEST THIS
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Knowledge
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An interest in events; club nights, live music, music genres, installations, festivals
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Essential
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Application
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Knowledge of Licensing Issues and Regulations
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Desirable
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Application
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Skills / Attributes
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Being an excellent communicator, both in person and via email / digital communications
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Essential
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Interview
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A willingness to undertake tasks under instruction from your supervisor
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Essential
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Application
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To understand when and how to use initiative
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Essential
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Interview
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Willingness to challenge any unprofessional / undesirable behaviour witnessed, by staff, suppliers, or customers
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Essential
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Interview
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An adaptive attitude to planning and delivery
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Essential
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Interview
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A keen eye for the aesthetics of an event
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Desirable
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Application
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Experience
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Previous experience managing events in a Bar / Nightclub / Festival setting
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Essential
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Application
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Managing groups of casual / volunteer staff
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Essential
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Application
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Previous experience of event theming and / or production
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Desirable
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Application
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Working in a fast paced and / or loud environment
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Desirable
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Application
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Working under pressure of tight deadlines or unsociable hours.
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Desirable
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Application
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Previous experience working for a Students' Union or other organisation within Higher Education.
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Desirable
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Application
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Application Form