Communities Coordinator


£21,016pa pro-rata

5 days per week (35 hours per week), including some evenings and weekends.

Contract: Six months with potential for three-month extension

Location: Rochester, ME1 1DZ (frequent travel to other campuses required – expenses reimbursed)

Responsible to: Deputy Chief Executive (Membership Engagement)

Responsible for: n/a

Application Deadline: Applications are now closed.

Interview:We are interviewing on a rolling basis

Application process is through the application form found at the bottom of this page. Should you wish to discuss the role prior to application please contact Sophie Jackson, Deputy Chief Executive (Membership Engagement), via


About us

University for the Creative Arts Students’ Union (UCASU) provides support, enrichment, and representation for over 6,000 students. The Students’ Union is split between four separate campuses across Surrey and Kent, each one offering a range of courses to study. This means that every campus is different, bringing its own set of unique personalities, opportunities and expectations. Students are at the heart of everything we do.

About the role

The academic year ahead may be unlike any other that many students will experience. More than usual, the Union will need to be flexible to create events and offer a sense of community to students while adhering to the latest Government guidelines for social distancing and COVID-19 safety. We are recruiting for this brand new role to help us create the best possible experience for UCA students, at a time when much of the rest of their experience of University may be more difficult than usual.

You would be joining a team of people who are passionate about helping students to have the most safe, enjoyable, educational experience possible while studying at UCA.

Communities is a new project that we believe will be the social and cultural heart of campus life. It is made up of two aspects: Community events and student-led groups called ‘Communities’. Events are planned by the Communities committee, which is made up of five full-time staff members, but you would take a leading role, as the only staff member who is solely focused on Communities. You will also be responsible for encouraging students to set up Communities, which will include things like ‘Film Community’, ‘Disney Community’, ‘Yoga Community’, and so on.

Each campus has four ‘Identity Communities’ which we seek new leaders for each year. Unlike other Communities which are suggested and run by students, and depend on the changing interests of the student body, we ensure that the four Identity Communities continue. They are BAME Community, LGBTQ+ Community, Disabled Students Community, and Women Students Community. Women Students Community is inclusive of transgender women.

The role of Communities Coordinator is to engage students with the new Communities structure, by building strong relationships with students, supporting the students involved in Communities, contributing to event planning, and ensuring our events are relevant and impactful. We are particularly keen to meet candidates who are comfortable and experienced engaging with groups that are typically harder to reach, including the following: BAME, LGBTQ+, disabled, women, International, mature, carers, and any others as agreed.


Your Key Responsibilities



  • Arrange and attend Communities meetings.
  • Contribute ideas for new events and social media campaigns.
  • As part of the Communities committee, contribute to the planning and delivery of events and activities.
  • Utilise your knowledge and/or experience of hard-to-reach groups: BAME, LGBTQ+, disabled, women, International, mature, carers, and more.
  • Proactively engage students to take part in Communities.
  • Assist with content creation and social media for Communities, in collaboration with the Marketing and Brand Manager.
  • Be the main point of contact for Community leaders.
  • Ensure Community leaders have attended training and are familiar with relevant processes.
  • Act as event lead for Communities events when required.
  • Adhere to communications & social media deadlines.


Feedback and development

  • Evaluate successes and learnings from Communities events, with the help of the Union Development Manager.
  • Arrange focus groups and gather feedback on Communities, to assist with future planning.
  • Produce summaries and action plans based the feedback you have gathered.

Covid-19 safety

  • Keep up-to-date with changing regulations around social distancing and cleanliness.
  • Ensure regulations are enforced in any events or activities you are involved in.

Union-wide projects and more

  • To contribute to large union wide projects such as elections.
  • To undertake any other duties deemed commensurate to the role.


Who we’re looking for

Someone who:
– Is passionate about building strong communities, and can demonstrate this through experience of volunteering or of any other similar project.
– Has first-hand knowledge or experience of engaging people who are BAME, LGBTQ+, disabled, carers, etc.
– Has been involved in planning or running an event, whether professionally or not.
– Is comfortable using social media to share or promote something.
– Is able to work well as part of a team and maintain good relationships with colleagues.
– Is able to take initiative and complete tasks independently when needed.
– Is interested in working for a democratic organisation or charity.
– Will adhere to the values and aims of UCASU.
– Ideally has knowledge of Students’ Unions or university life, but not essential.



In addition, all staff are expected to contribute to the team in the following ways:

  • To deliver and develop targets outlined in the Union’s strategic plan.
  • To contribute and assist in the Union’s planning processes and the review of its performance and systems.
  • Contribute to the positive and professional image of the Union and not act in such a manner as to bring the Union into disrepute.
  • To observe and uphold the requirements of the Union Constitution and act at all times in accordance with policies including equality of opportunity.
  • Undertake any other duties appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.
  • Environmental consideration and environmental best practice is the responsibility of all Students’ Union staff.
  • Any other tasks that would be deemed suitable within this role as directed by line manager.