Appeals are received by the Quality Manager (Quality Assurance & Enhancement) and investigated in accordance with the University’s Academic Appeal Regulations.  All appeals must be made using the Academic Appeal Form (AAF 1). On the page there is the Academic Appeals Regulations, and which explain the process. You can find the at the bottom of the page.

The Students Union can guide you through the process, so contact us as soon as possible. Visit you Campus Officer or email SU Advice [email protected].


A student may appeal against an assessment outcome in relation to:

  • The mark or result of an individual assessment component and/or the mark or result of a whole unit
  • The final award / degree classification

Before making an appeal, consider whether your case falls under one or more of the following:

  1. that there has been significant administrative or procedural error on the part of the University which has materially disadvantaged the student, such that had it not been for the error the decision of the Board would probably have been substantively different
  2. that a student’s assessment performance was adversely affected (including as a result of non-submission) by circumstances outside the student’s control (mitigating circumstances) and which the student was unable, or for valid reason(s) unwilling, to divulge to the Board before the Board of Examiners reached its decision, such that the student was materially disadvantaged and had it not been for those circumstances the student’s performance would have been significantly better (or, in the case of non-submission, the student would have been able to make a full submission) and the decision of the Board would, as a consequence, have been substantively different

PLEASE NOTE: Disagreement with academic judgment does not constitute grounds for appeal. Travel or financial difficulties cannot be used as grounds for an appeal.



Academic Appeals can only be submitted after the University’s Boards of Examiners have met and the results have been published to students. (The outcomes of the Boards of Examiners are normally published to students within seven working days of each Board.)

There is then a time limit of 10 working days in which to submit an appeal.

Before appealing, ensure that you read the Academic Appeal Regulations alongside the Guidance Notes for Students.

You should submit your appeal in writing using the appeals form AAF1. Seek guidance from the Students’ Union on drafting your supporting statement, which should provide a factual explanation of the grounds for your appeal. Also seek advice in drawing together necessary evidence.



Send AAF1 form and supporting documents as advised to:

Quality Manager (Appeals & Complaints)
Quality Assurance & Enhancement
University for the Creative Arts
Falkner Road, Farnham
Surrey GU9 7DS

You may also email:
[email protected]

Last updated 02/09/16